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This page sets out what tj88 collects when you open and use an account, why we keep it, and the choices you can make about it. Read it alongside the account page and the terms shown there, because access and eligibility depend on your local law and eligible regions.
tj88 keeps one plain rule: we hold what an account needs to run, and nothing we cannot explain. When you register, we store the mobile number or email you type, your password in protected form, and the wallet details that appear on your account page. When you fund the wallet with bKash, Upay or Bank Transfer, the receipt the provider returns is kept so that both you and our team can trace a payment that looks wrong. Gameplay adds session logs: which tables you opened, when you signed in, and the device you signed in from. That record supports account security and lets us answer a query weeks later. Your local law decides how far this policy can reach. Availability of tj88, and of any payment route named here, depends on your local law and eligible regions, so treat the wording on this page as how we operate rather than as legal advice. Where the two disagree, local law wins. We do not sell account data and we do not hand it to advertisers. We share what is needed with the provider handling your transfer and, where the law requires it, with a lawful authority. If you want to know what we hold, ask through the support route published on the site and we will set it out for you.
This policy follows your account rather than a single device. Anything you do after signing in — opening a slot, joining a live table, or taking a cricket market on the sportsbook — sits inside its scope, and so does the sign-up step itself: the details you enter, the message that reaches your mobile, and the first payment you send through bKash, Upay or Bank Transfer. Session logs tied to your login are part of it too. Some things stay outside. When you tap a payment route, your bank or wallet provider is handling that transfer under its own policy, which we do not control and cannot change. The same applies to any link that takes you away from this site, and to browser or store services on your phone. Our studios — PlayStar, CQ9, Pragmatic Play and Habanero — supply game content that loads inside our lobby, and they do not receive your account profile for marketing. If you are unsure which side a situation falls on, ask through the support route shown on the site.
Everything tied to your login sits inside this policy: the mobile number or email you register with, the password you choose, and the session that keeps you signed in until you log out. If you switch phones, the next sign-in is a fresh event and it is recorded the same way.
When you move money into the account wallet, the record we keep is the one the provider returns — bKash, Upay or Bank Transfer. We use it to match your payment to your account, and to answer a question later if an entry looks unmatched.
Titles from PlayStar, CQ9, Pragmatic Play and Habanero load inside our lobby, so your time on those tables forms part of your account history. We keep enough of that to support the account and to keep the lobby running smoothly.
Your bank or wallet provider runs the transfer on its own terms, and any link that leaves this site is governed elsewhere. We cannot change those policies, and we do not pass your account details to a studio or advertiser.
You are not stuck with whatever we hold. Sign in and the account page lists your current profile, the payment details linked to it, and the wallet activity tied to your login. If a mobile number, email address or the spelling of your name is wrong, that is where you correct it — send the change from your own account so we can match it to the right profile. Want to see more than the account page shows? Ask. We will tell you what data we keep about you, why we keep it, and how long we plan to hold it. If a stated purpose no longer applies, say you have closed the wallet and want the marketing messages to end, tell us and we will act on it. You can also ask for a copy of your account details, or ask us to remove what we no longer need; some transaction records stay while a payment query or a legal duty is open, and we will say that plainly. Every request runs through the support route on this site.
Sign in and the account page lists the profile details and wallet activity we hold for you. That is the quickest way to see what is there before you ask us for anything, and it updates as your activity changes.
If a mobile number, email address or the spelling of your name is out of date, change it from your own signed-in account. Doing it there lets us match the edit to the right profile without extra back-and-forth.
Write to the support route published on the site with what you want to know — what we hold, why we hold it, or how long we keep it. We answer from your account record itself rather than from a general script.
You can ask for a copy of the account details we hold, or ask us to delete what we no longer need. Some transaction records stay while a payment query or a legal duty is open, and we will say so plainly.
Questions about this policy travel the same path as any other account question. Sign in first, because most requests start with the record on your own account page, and having the profile open makes the answer quicker. From there, the support route linked on this site is where a data question goes — a payment receipt from bKash or Upay, a Bank Transfer entry you do not recognise, or a change you want made to your details. When you write, include the email address or mobile number on the account, roughly when the activity happened, and what you want checked or changed. That is usually enough for us to find the profile and the wallet record behind it. If your question is really about the transfer rather than the account, your bank or wallet provider holds those details and will need to take it. We do not list opening hours on this page, so treat whatever the support route itself displays as current. Nothing here changes how the site works day to day.
Sign in and your dashboard is the first stop for anything policy related. Profile details, linked payment methods and wallet entries are listed together, so you can point to the exact line you are asking about.
The support route linked on this site is where data questions are raised. Send the account email or mobile number, the time of the activity and what you need changed, and the team can match it to your profile.
For a copy of your details, a correction, or a request to remove what we no longer need, put it in writing through the same support route. That keeps a clear thread you can refer back to later.
Data handling here is deliberately narrow. The account profile, the payment receipts returned by bKash, Upay or Bank Transfer, and the session logs tied to your login live in the systems that run the wallet and the lobby. Inside our team, access is limited to the people who need it to answer you or keep the account working, and none of it is sold on. Cookies do a small, specific job: they keep you signed in, remember your language setting, and show us which pages load slowly on a phone. You can clear or block them in your browser; parts of the signed-in area will then behave differently, which is worth knowing up front. Passwords are stored in protected form, and the safest habit is a unique one you use nowhere else. Retention follows need: account data stays while your wallet is open, transaction records stay longer where a payment query or a legal duty requires it, and marketing preferences fall away when you withdraw them. To change anything, sign in and raise it through the support route on this site.
The account profile, the receipts returned by bKash, Upay or Bank Transfer, and session logs tied to your login. Each one exists to run the wallet, answer you later, or keep the account secure — nothing broader than that.
Cookies keep you signed in, remember your language setting, and show us which pages load slowly on mobile. You can clear or block them in your browser; parts of the signed-in area will then behave differently.
Passwords are stored in protected form and never shown back to you in full. Keep yours unique to this account, log out on shared phones, and change it from the account page if you think someone else has seen it.
Account data stays while the wallet is open. Transaction records are held longer where a payment query or legal duty requires it, and marketing preferences end when you withdraw them. Ask through the support route to change anything.
Questions about this policy reach our team in a familiar pattern, so the common ones are answered below in plain terms. Each answer deals with account data: what we hold, what you can ask us to change, and which route a request should travel. Some points depend on where you are signing in from, so a general answer here cannot replace your local law. If your question is not among these, the support route on this site takes it from there.
Your profile as you entered it, the password kept in protected form, the wallet receipts returned by bKash, Upay or Bank Transfer, and session logs from your sign-ins. That is the working set the account needs. Ask through the support route and we will set out anything more.
Only where it is needed. The provider handling your transfer sees what it needs to complete it, and a lawful authority may require a record. We do not sell account data or pass it to advertisers, and our game studios do not receive your profile.
Blocking or clearing cookies in your browser settings is always your call. The public pages still load, but staying signed in and keeping your language preference depend on them, so expect to sign in again more often. Your wallet balance is unaffected either way.
Sign in and change it from the account page — a mobile number, an email address or the spelling of a name is edited there. Doing it yourself lets us match the update to the right profile, and the change shows on your account straight away.
Account data stays while your wallet is open. Transaction records are held longer where a payment query or a legal duty requires it, and marketing preferences end when you withdraw them. Ask us and we will say which of these applies to your profile.
Raise it through the support route linked on this site, which is the published path for anything to do with your data. Sign in first, note the account email or mobile number and roughly when the activity happened, and the team can find your profile.